下面是范文網(wǎng)小編收集的玩轉電話交際英語4篇 英語打電話情景交際，以供借鑒。
玩轉電話交際英語1
超實用交際英語40句
1) o! Is (Tom ) in ?2) Nice to meet you. I'm Bill Dillon.
3) Nice day, isn't it?
4) I'll take all of them.
5) May I / Could I speak to …?
6) Is that … (speaking)? Yes, it is
7) How is everything going?
8) Have a nice trip.
9) This is … (speaking) .
10) Looks like rain, doesn't it ?
11) Shall I open the window for you ?
12) Hold on (for a moment), please./ Just a moment, please. / Wait a moment, please.
13) Who is that? / Can I ask who's calling?
14) Can you tell me the way to the nearest bus stop?
15) Hi ! I'm Judy Drew.
16) Why don't you use a knife?
17) I'm afraid he/she isn't here/ in right now.
18) Can I take a message for you?
19) Will you give him a message, please?
20) -Does he /she have your number?
v --Perhaps not. My number is….
21) How about going for a walk?
22) The line is busy. I'll try again later.
23) Which is the way to the nearest post office?
24) I've lost a case , I wonder if it has been found.
25) May I use the telephone?
26) I can't get through (to sb) . I'll try again later.
27) Take your time , please.
28) May I try it on ?
29) I just call to say …
30) Wrong number!/ I'm afraid you've dialed a wrong number.
31) The line is bad./ It's not a good line.
32) I want to have a look at… .
33) How much is it?
34) I can't decide which to buy.
35) Can you make it cheaper?
36) You are wanted on the phone.
37) I wonder if I could park here.
38) There is a call for you.
39) Would you please not smoke here ?
40) You're welcome.
玩轉電話交際英語2
商務交際中的電話禮儀
商務交際中的電話禮儀
電話形象
第一，時間和空間的選擇：休息時間別給人家打電話，晚上10點之后早上7點之前，沒有重大的急事別打電話。
第二，通話的態(tài)度：語言、表情、動作；
第三，通話的內(nèi)容：有什么事就說什么事，有多少事就說多長時間。
座機的使用
打電話之前寫好備忘錄：
準備好通話時的.文件和需要的相關資料，以及隨時記錄的筆、本，養(yǎng)成記錄的好習慣；
查閱對方電話號碼，確認無誤；講求“效率”，長話短說，通話要簡明扼要、突出重點、要點。
接聽及時，鈴響3聲將電話接起；
禮貌應答：“你好！××公司”；
接到打錯的電話，應溫和友好地告訴對方：“對不起，您打錯了?！?/p>
電話完畢后要道“再見”，并等對方先掛斷電話后再掛電話，話筒要輕輕放下。
手機的使用
隨著手機的日益普及，無論是在社交場所還是工作場合放肆地使用手機，已經(jīng)成為禮儀的最大威脅之一，手機禮儀越來越受到關注。
越來越多的禮儀專家把手機歸納為“基本社會公共禮儀”。我國也有越來越多的公共場所，諸如飛機上、音樂會堂、會議進行中、汽車駕駛途中、醫(yī)療診室，宣布手機為不受歡迎者。
1、手機的攜帶
正式的場合，切不可有意識地將其展示于人，如把它們握在手中，別在衣服外面，放在自己身邊，或有意當眾對其進行擺弄。
恰當?shù)姆胖梦恢茫?/p>
一是隨身攜帶的公文包里；
二是上衣的內(nèi)袋里，或是開會的時候交給秘書、會務人員代管，也可以放在不起眼的地方，比如手邊、背后、手袋里，但最好不要放在桌子上
2、手機的使用在公共場所不要使用手機；
保證暢通；
重視私密；
注意安全；
短信禮儀。
手機短信禮儀
（1）發(fā)短信一定要署名
（2）短信祝福一來一往足矣
（3）有些重要電話可以先用短信預約
（4）及時刪除自己不希望別人看到的短信
（5）上班時間不要沒完沒了發(fā)短信
（6）發(fā)短信不能太晚
（7）提醒對方最好用短信
玩轉電話交際英語3
英語實用電話大全
(1) 請稍待片刻。
Just a moment, please.
(2) 請別掛斷。我找一位會說英語的人來。
Hold the line, please. I’ll get an English speaker.
(3) 請等一下。我找個人來聽。
Hold on, please. I’ll get someone to the phone.
(4) 很抱歉，我英語說得不好。我找位會講英語的人稍后回電話給你。請教您的大名及電話號碼?
I’m sorry, I don’t speak English well. I’ll have an English speaker call you back later. May I have your name and telephone number?
第二部分、接電話的開場白： 拿起話筒的時候，可先用“Hello.” “Good morning.” “Good afternoon. ”等問候對方，并報上自己的公司名、部門名、姓名等，如此可予人態(tài)度親切的感覺。
(1) 早安。這里是正泰貿(mào)易公司。我能效勞嗎?
Good morning. This is Chengtai Trading Company. May I help you?
(2) 午安。這里是大安商業(yè)銀行。我能為您效勞嗎?
Good afternoon. This is Dan An Commercial Bank. What can I do for you?
(3) 先鋒電子。我是吳瑪莉。
Pioneer Electronics1. This is Mary Wu speaking.
(4) 喂。海外營業(yè)部。我是王大明。
Hello. Overseas Sales Department. Taming2 Wang speaking.
(5) 喂。這里是王公館。
Hello. This is the Wang residence3.
(6) 午安。我是王大明。
Good afternoon. Taming Wang speaking.
(7) 我是楊文凱，請講。
Wenkai Yang. Speaking.
第三部分、問對方要找誰： 通常對方都會主動說出要找誰，但萬一對方說不清楚，或是你沒聽懂，想再確認的時候，可以用下面的話問清楚。
(1) 請問找哪位?
Who do you want to talk [speak] to?
(2) 您找哪位?
Who would you like to speak with?
(3) 請問受話人的尊姓大名?
The name of the person you are calling, please?
(4) 你要打給哪位?
Who are you calling?
第四部分、請教對方的大名：在接聽老外打來的電話，應問清楚對方的身分，以便通報相關的當事人或做進一步的處理。
(1) 請問是哪位?
Who’s calling, please?
(2) 請問您哪位?
Who’s speaking, please?
(3) 請教大名好嗎?
May I have your name, please?
(4) 請問大名好嗎?
May I ask your name?
(5) 請教您的大名。
Your name, please.
(6) 請問您是哪位?
May I ask who’s calling, please?
(7) 請問您是誰?
Who is this, please?
(8) 請問是誰?
Who is that calling?
(9) 請告訴我您是哪位?
Who should I say is calling?
(10) 您是哪一位?
Who(m) am I speaking to?
(11) 要我通報您是哪位嗎?
Could I tell him who’s calling?
(12) 請問您是何人?
Who’s that speaking, please?
(13) 請問是哪位打來的?
Who’s this calling, please?
第五部分、不明了對方所言時：聽不懂對方的話卻硬撐下去，并非明智之舉，不如坦白請對方更簡單明確的說明清楚。
(1) 能說得明確一點嗎?
Could you put that in more specific terms?
(2) 我無法確定你的意思。
I’m not sure what you mean.
(3) 很抱歉。我沒聽懂你的話。
I’m sorry. I couldn’t follow you.
(4) 你講得太快了。我跟不上。
You’re talking too fast. I can’t keep up.
(5) 請你再多解釋一下好嗎?
Will you explain a little bit more?
(6) 你能說得簡單一點嗎?
Could you put that more simply?
(7) 恐怕我沒聽懂。能請你再說一遍嗎?
I’m afraid I didn’t understand that. Could you say that again, please?
(8) 對不起，我沒聽到，請你再說一遍好嗎?
Excuse me, but I didn’t hear that, would you mind repeating it, please?
(9) 抱歉，我沒聽懂，請您拼一下好嗎?
Sorry, but I didn’t catch that, would you mind spelling it, please?
第六部分、各種附和、質疑、同意、否定的用語：通話當中需借助各種或表附和，或表驚訝，或表欣喜，或表婉惜，或表疑問，或表否定的短語，以利談話的順利推展。
1、表驚訝
(1) 真的呀? Really?
(2) 什么? What?
(3) 別開玩笑! You’re kidding!
2、表欣喜
(1) 好極了! Great!
(2) 太棒了! Fantastic!
(3) 棒極了! Terrific4!
(4) 哇! Wow!
3、表婉惜
(1) 真糟糕。 That’s too bad.
(2) 真可惜! What a shame!
(3) 聽到這樣我很難過。 I’m sorry to hear that.
(4) 喔，原來如此。 Oh, I see.
5、表同意
(1) 沒錯。 Right.
(2) 正是。 Exactly.
(3) 是的，一點也沒錯。 I’ll say.
(4) 你說得對極了。 You can say that again.
(5) 好的。 OK.
6、表不同意
(1) 我可不以為然。 I don’t think so.
(2) 不成! No way!
(3) 不! No.
(4) 喔，得了吧! Oh, come on!
(5) 事實上不然。 Not really.
第七部分、通話將畢時的結尾語：通話接近尾聲，經(jīng)常要來上幾句客套話，以作為道別的前奏曲。請靈活應用下列各句，免得該收場時卻不知如何下手。
(1) 謝謝你來電。
Thank you for calling.
(2) 感謝你打給我。
It was kind of you to call me.
(3) 很高興跟你談話。
Nice talking to you.
(4) 讓我們盡快聚聚。
Let’s get together soon.
(5) 我該掛電話了。
I’d better get off the phone.
(6) 請隨時再打電話給我。
Call me again any time.
(7) 有空請再打電話來。
Call again when you’ve got time.
(8) 請代我問候珍妮。
My best wishes to Jane.
(9) 請一定要再來電話喔。
Please do call again.
(10) 我隨時高興接到你的電話。
I’m always glad to hear from you.
(11) 想聊的時候請隨時來電。
Call again anytime you feel like talking.
(12) 謝謝你回我電話，再見。
Thanks for returning my call, good-bye.
(13) 讓我們保持聯(lián)絡，再見。
Let’s keep in touch, good-bye.
(14) 那么下周二見。
See you next Tuesday, then.
擴展：模擬老美商務談判
Kim: Welcome to our company. My name is Jeff Kim. I'm in charge of the export department. Let me give you my business card.
Smith: I'll give you mine too.
Kim: How was your flight?
Smith: Not bad, but I'm little tired.
Kim: Here's your schedule. After this meeting, we will visit the factory and have another meeting with the production manager. And you“l(fā)l be having dinner with our director.
Smith: Could you arrange a meeting with your boss?
Kim: Of course, I've arranged it at 10 o'clock tomorrow morning.
Smith: Well, shall we get down to business?
Kim: Sure, did you receive the sample we sent last week?
Smith: Yes, we finished the evaluation1 of it. If the price is acceptable2 we would like to order now.
Kim: I'm very glad to hear that.
Smith: What's your best price for that item?
Kim: The unit price is $12.50.
Smith: I think the price is a little high, can't you reduce it?
Kim: I'm afraid we can't. $12.50 is our rock bottom price. If you purchase more than 10, 000 units we can reduce it to $12.00.
Smith: Well, I'll accept the price and place an initial3 order of 10, 000 units.
Kim: Very good. It's been a pleasure to do business with you, Mr. Smith.
Smith: The pleasure is ours. Can you deliver the goods by March 31?
Kim: Of course.
第一部分、參考翻譯
金： 歡迎到我們公司來。我叫金哲夫，負責出口部。這是我的名片。
史密斯：這是我的名片。
金： 你的航行順利嗎?
史密斯：還行，不過我有點累。
金： 這是你的日程安排。開完會后，我們?nèi)⒂^工廠，再跟生產(chǎn)部經(jīng)理開個會。晚上你將和我們主任共進晚餐。
史密斯：你能安排我跟你們老板開個會嗎?
金： 當然可以，我會安排在明天早上10點鐘。
史密斯：那我們開始談正事吧。
金： 行，你有沒有收到我們上周寄給你的樣品?
史密斯：收到了，我們已進行了評估。如果價格合適，我們現(xiàn)在就想訂貨。
金： 聽到這個我真高興。
史密斯：這種貨你們最低價是多少?
金： 單價是12.50美元。
史密斯：我覺得這個價貴了點，你能不能減一點?
金： 恐怕不行，12.50美元是我們的底價。如果你訂貨超過10，000件，我們可以減到12.00美元。
史密斯：行，我接受這個價格，第一批訂10，000件。
金： 太好了。史密斯先生，跟你做生意真是我的榮幸。
史密斯：是我們的榮幸才對。你們能在3月31號前發(fā)貨嗎?
金： 當然行。
第二部分、瘋狂注釋
1. in charge of: manager 負責
☆ I'm in charge of this section.
我負責這個部門。(我是這個部門的經(jīng)理。)
2. export department: a division4 in a company where they send products to another country for sale 出口部
☆ Peter works5 in the export department.
彼得在出口部工作。
3. flight: a trip in an aircraft 航行;航班
☆ His flight left at noon.
他的航班中午走。
4. schedule: a list of planned activities 日程表
☆ Peter has a busy schedule today.
彼得今天一天都很忙。
5. production manager: someone who is in charge of producing products 生產(chǎn)部經(jīng)理
☆ Peter is the production manager.
彼得是生產(chǎn)部經(jīng)理。
6. director: one who directs; manager, supervisor6 負責人;主管
☆ Steve is the director of sales.
斯蒂夫是銷售部主管。
7. boss: a person who hires people or directs them 老板
☆ She told her boss she would be late today.
她告訴她老板，她今天會晚點來。
8. get down to: to start something 開始
☆ Let's get down to work.
讓我們開始工作吧。
玩轉電話交際英語4
9. sample: a representative piece or item 樣品
☆ Peter sent me a doll sample.
彼得給我寄了份洋娃娃的樣品。
10. evaluation: to judge or calculate7 the quality 估價;評估
☆ Steve conducted an evaluation of the product.
斯蒂夫對產(chǎn)品進行了評估。
11. is acceptable: to agree with 可接受
☆ This kind of attitude is simply not acceptable.
這種態(tài)度就是不能接受。
12. place order: to request a product 訂貨;下訂單
☆ He would like to place an order.
他想下訂單。
13. unit price: a price for a large amount 單價
☆ Thirteen dollars is the unit price.
單價為十三美元。
14. reduce: to make smaller 減少
☆ We will reduce the price to $100.
我們會把價格降到100美元。
15. rock bottom price: lowest price 底價
☆ He said $1.00 was the rock bottom price.
他說底價是1美元。
16. deliver: to carry and give out 運送;發(fā)貨
☆ He needs to deliver a pizza to her house.
他在送個比薩去她家。
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